Privacy Policy

1. Information We Collect

When you complete our event registration or enquiry forms, we may collect information such as:

• Your name
• Email address
• Phone number and WhatsApp number
• Number of people travelling with you
• Your preferred event, match or travel package
• Travel preferences and requirements
• Any additional information you voluntarily provide

2. How We Use Your Information

We use the information you provide to:

• Process and manage your event registration or expression of interest.
• Contact you regarding the event or sports tourism experience you have expressed interest in.
• Provide information about available packages, pricing, accommodation, transport, ticketing and travel arrangements.
• Respond to your enquiries and requests.
• Coordinate bookings and related services where you choose to proceed.
• Send relevant event updates and important information.
• Improve our events, services and customer experience.

We will not use your information for unrelated purposes without an appropriate legal basis or, where required, your consent.

3. Sharing Your Information

We may share relevant information with trusted service providers, partners or suppliers where reasonably necessary to provide the services you request, such as accommodation providers, transport providers, ticketing partners, travel service providers and event partners.

We do not sell your personal information.

Where information is shared with service providers, we seek to ensure that it is handled appropriately and only for legitimate business or service-delivery purposes.

4. Marketing Communications

Where you have provided consent or where otherwise permitted by applicable law, we may contact you about Sports Tourism Limited events, travel opportunities, sports tourism programmes and related services.

You may opt out of marketing communications at any time by contacting us or using the unsubscribe option where provided.

5. Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no electronic transmission or storage system can be guaranteed to be completely secure.

6. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, meet our legal or regulatory obligations, resolve disputes and enforce our agreements.

7. Your Rights

Subject to applicable law, you may have rights regarding your personal information, including the right to:

• Request access to information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your information where legally applicable.
• Object to or restrict certain processing.
• Withdraw consent where processing is based on consent.
• Opt out of marketing communications.

To exercise your rights or raise a privacy concern, please contact us using the details below.

8. Third-Party Links

Our website, event pages and communications may contain links to third-party websites or services. Sports Tourism Limited is not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before providing personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements or privacy practices. The latest version will be published on our website with the updated date.

10. Contact Us

Sports Tourism Limited

Kenya

Website: https://sportstourism.co.ke/

Email: info@sportstourism.co.ke

Phone/WhatsApp: +254 116 077 877

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us using the details above.